FeedPipe Help

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Usage & limits

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If you’re an agency or need higher-volume help, reply via the channel you were invited through.

Limits And Expectations

Where am I?

Overview

Map columns, run audit, then export (Create) or update by SKU (Update).

Shopify imports are strict about required columns and consistent variant option structure. If FeedPipe's audit shows missing required fields (Title/SKU/Price) or missing Handle/Option values for your chosen mapping/settings, fix those before importing.

Variants And Options Rules

Splitting Rules

Troubleshooting Cheat Sheet

1) Variants ignored or only parent imported

  1. Open Create mode mapping and confirm Option1 is enabled for multi-row products.
  2. Confirm Option columns are mapped to real option value fields.
  3. Run audit again after mapping changes.
  4. Fix missing option values and duplicate option combinations.

Look for these in FeedPipe: MULTIROW_PRODUCT_REQUIRES_OPTIONS, MISSING_OPTION_VALUE, DUPLICATE_VARIANT, INCONSISTENT_OPTIONS

2) Products missing after import

  1. Check required mappings are set for Title, SKU, and Price.
  2. Run audit and resolve all missing required field errors.
  3. Fix invalid or non-positive prices.
  4. Resolve duplicate SKUs.
  5. If using handle column mode, fix missing handle values.

Look for these in FeedPipe: MISSING_TITLE, MISSING_SKU, MISSING_PRICE, MISSING_HANDLE, BAD_PRICE, NON_POSITIVE_PRICE, DUPLICATE_SKU

3) CSV formatting, shifted columns, or quoting errors

  1. Check the preview table and audit report for shifted values across columns.
  2. Re-export from source as CSV UTF-8.
  3. Re-check delimiter and quote settings in the source export.
  4. Re-upload and compare preview output again.
  5. Use stress_quoted_newlines.csv as a reference case FeedPipe is designed to parse without crashing.

Look for these in FeedPipe: if preview or HTML report looks shifted, re-export as CSV UTF-8 and re-check delimiter/quotes.

4) Update changed IDs/options or variants got messed up

  1. Use Update mode only for price updates by SKU.
  2. Update mode only writes price columns and does not modify handles, options, or IDs.
  3. If structure or options need changes, switch to Create mode and regenerate.

Look for these in FeedPipe: SUPPLIER_SKU_NOT_IN_BASE, BASE_DUPLICATE_SKU

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